What Our Members Think of Us
Here are extracts from some unsolicited letters received from TBF members. The originals are available for inspection if wished, but the initials of the senders have been changed to protect anonymity.
"I was so surprised for the speedy service. I am feeling much better. If it was not for TBF I would not have been able to go for this treatment." (ED)
"Thank you to the TBF for its generosity in giving me the chance to recuperate in such a peaceful and restful place. I shall remember my stay for a long time and the benefits will stay even longer." (SM)
"Thank you for your help. It's much appreciated as it helps more than you could know. Now I can replace my twin's buggy which broke on Tuesday." (MS)
"I was amazed how quickly you dealt with my case! I'm sure my employer's Customer Services don't turn things round that fast. Thank you so much." (MD)
"The stress and strain of having to wait up to another six months for the scan to be done on the NHS would certainly have had an adverse effect on my wife's health. Thank you so much for your generous help." (NW)
"Just to say thanks for the help with the cost of the MRI scan and your prompt payment and ease of dealing with it. What a refreshing change." (PE)
"You were my only hope. It has been a burden, not just for me, but for my wife and children too, wanting things that children do. It hasn't been easy but you came through for us and the burden and worries were eased. I would like to thank you with all my heart. You were not a stranger on the phone, but someone who understood and cared." (WA)
"My gosh you are a wonderful organisation. Do you have any vacancies for salesmen? Anybody in the transport business who is not a member needs their head examining!" (KB)
"I am very grateful that ex-staff can receive assistance in retirement. I am currently revising my will and shall include TBF as a registered charity beneficiary. Thank you for your help and advice." (AS)