Contacting the TBF and Working conditions
As the TBF continues to operate remotely from home the TBF office is currently unmanned, therefore, calls are not being answered. During this time and until further notice all contact with the TBF should be done so by email to email@example.com. All receipts, forms and documents should be emailed to this address rather than posting to avoid any delay.
During this time, TBF will endeavour to operate to its fullest potential, however, with limited resources and no access to the office, requests will take longer to process.
All TBF Organisers (staff who visit Depots and garages) are currently still unable to attend all public transport sites without appointment or invitation. If any public transport employee wants to join TBF they still can via the TBF website here.
TBF’s priority is to help members experiencing financial hardship for a period of two-weeks or more as a result of reduced pay/wages or reduced hours due to no work as well as helping with requests that meet the normal criteria for sickness.
1st September 2020
More funds available for some TBF benefits
TBF has been providing help and support to those working in the public transport industry for 97 years. We currently have more than 68,000 members and their needs are very different from those back in 1923. It is a sad fact that even in the 21st century there are still cases of need, hardship, and distress amongst those working within the industry. This is best illustrated by the fact that, during the past 12 months, awards to members have been more than £2.9 million.
There is no doubt that in the current challenging times there are going to be even more instances of need, hardship, and distress amongst our members and their families. In an effort to try and ease this need, the Fund Trustees have agreed to an increase in the amount of benefit payable for our wide range of complementary and alternative therapies. Therefore, each member, their partner, and dependent children now have access to two different types of therapies in a rolling 12 month period (as before) but the amount for each is raised to £300.
1st September 2020
Update on massage benefit removal
The Trustees have had to make the very difficult decision of no longer offering massage as a benefit. Sometime ago, office- based staff discovered a series of attempted fraudulent claims for massage; these are not always easy to detect. This has created a hugely increased workload as claims staff have to double-check the validity of every single request and this situation is no longer workable. Our principal concern is to ensure that beneficiaries who are off sick and experiencing hardship, receive their grants on time. Therefore, massage is no longer available as a benefit, although members with a massage benefit claim already open will continue to receive reimbursement until the full £250 is exhausted.
We will, of course, continue to offer chiropractic and osteopathy treatments and physiotherapy, so members will have other options for treatment if the need should arise.
The budget allocated for the massage benefit will now be redistributed within the sickness hardship grant budget and other therapy treatments.