Nearly all the various therapies and treatments that are currently being practised are available through the Fund. Listed below are the most common therapies we assist with.

  • Acupuncture and Shiatsu
  • Chiropody and Podiatry*
  • Chiropractic
  • Colonic Hydrotherapy
  • Counselling and Cognitive Behaviour
  • Dermatology
  • Herbal and Chinese Medicine
  • Homeopathy
  • Hypnotherapy
  • Osteopathy
  • Physiotherapy
  • Reflexology
  • Reiki

If you are interested in another type of treatment that we haven’t listed, please get in touch to see if we can help.

Generally we are able to assist up to £300 within a 12 month period for a particular treatment. We can assist towards two types of treatment within the 12 month period, which is calculated according to your appointment dates and not a calendar year (ie January to December).

* Working members only

Each family member is considered separately and benefits paid are not cumulative.

TBF Allowances

As of 1st September 2020, the TBF trustees made the generous decision to raise the funds available on all medical treatments. They agreed to raise the amounts from £250 per treatment to £300! They feel that this extra amount will go a long way to helping our members and further solidify the TBF as THE public transport charity to be a part of.

Regrettably, however, they also made the tough decision to remove the Massage benefit. Some time ago, office-based staff discovered a series of attempted fraudulent claims for massage; these are not always easy to detect. This has created a hugely increased workload as members of the claims staff have to double-check the validity of every single request and this situation is no longer workable. Our principal concern is to ensure that beneficiaries who are off sick and experiencing hardship receive their grants on time. Therefore, as from 1st September 2020, massage will no longer be offered as a benefit although members with a massage benefit claim already open at that date will continue to receive reimbursement until the full £250 allowance is exhausted.

The Trustees agreed that if you have an open claim for massage at 01/09/20, along with being able to continue claiming until your allowance has exhausted, you can open a new benefit to replace Massage, as soon as you like, with out the need to wait for dates to roll back in from previous Massage treatments.

We apologise for any inconvenience this may cause you but hope that you do understand their decision.

How do I apply?

1. Request an Orange Form

We will either post or email you an Orange Form: Request for payment of medical or legal costs which is to confirm you agree with the Data Protection Act and that you understand that you seek treatment without any liability falling on TBF should the therapy be ineffective or damaging.

2. Pay for your treatments and obtain Proof of purchase

Prior to your treatment, please ensure to ask your practitioner for an official receipt that states all our requirements.

  • Name of person receiving the treatment.
  • Date, Type and Cost of treatment.
  • Name and address of the practice providing the treatment by way of letter headed paper or practitioner’s stamp. This must be within Great Britain.
  • All ORIGINAL practitioners’ receipts or invoices paid, must be accompanied by proof of payment in the form of either an original debit/credit card receipt, bank statement, or till receipt, if paid in cash. Emailed receipts can only be accepted if they show they have come from the original practitioner’s email account.

We CANNOT accept block booking receipts for treatments that have not yet taken place. Individual receipts must be supplied after each session has been completed, confirming the appointment has taken place. All original receipts must be submitted within 6 months of the treatment date.

3. Send us your original receipts and proof of payment

Whilst the TBF is operating remotely, please send us a copy of your receipts along with your proof of payment (and Orange form if required) to Please make a note of your membership number on the email.

Question MarkRequest an Orange Form: Request for payment of medical or legal costs

Other Benefits